How to shop?

Order

Online product purchases can be made in the territory of the Republic of Croatia and the territory of the European Union and other countries in the world. When using www.leco.hr website, users are required to provide accurate, valid and complete personal data, especially when filling out the registration form. Otherwise, the seller is authorized to deny the user access or accomplishment of the services offered by them.

Products from the web shop are ordered online by filling in the necessary information to confirm the order. User registration is optional. When shopping at our online store, you can cancel your purchase at any time before your final confirmation, and return to your initial product catalog by steps. Before ordering, you can either open an account or sign in with the existing ones by clicking on the "My Account" link.

The order procedure is done in several simple steps:

  • If you want, you can sign in, register, or buy a purchase without opening a user account.
  • On the desired item page, select the product quantity and add the product to your shopping cart by clicking on the ' Add to Cart ' button.
  • By clicking on the cart, the user can view his or her order, add or remove products or services, and regulate their quantity.
  • Fill in all the necessary information and choose the method of delivery and payment.
  • Read and accept the terms of use and finish your order.

When the order procedure is confirmed, we will send a confirmation of your order to your mail. In case you do not receive the confirmation please contact us at leco@leco.hr, via the contact form on the Web site or on the phone: + 385 14646835. THE LECO D.O.O. is obligated to deliver all ordered products at the latest within 7 days for the addresses in the Republic of Croatia. The actual delivery time depends on the delivery service that delivers the consignment.

Payment

In our web shop you can pay all your orders according to the model you choose when filling out the order. Payment of the product can be made:

  • Single Online payment via Paypal
  • One-off payment to the seller's transaction account
  • Cash at the reception of the order-payment (valid only for delivery on the territory of the Republic of Croatia)

The Purchase agreement (order) is in electronic form stored by seller, and the customer automatically receives an invoice when purchasing an e-mail address.

Payment shall be deemed to be made at the time of receipt of the authorization by Paypal or at the time the payment is recorded in the seller's transaction account.

PayPal Payment

For PayPal payment on www.leco.hr you need to know the following:

If you are purchasing from Croatia, the value of your shopping cart and the cost of shipping will be converted from HRK to EUR since Paypal does not support HRK as a payment currency. The amount of your credit card order that is related to your Paypal account will be debited through the conversion of the price in EUR from HRK according to the current sales exchange rate of the Croatian National Bank: CNB-exchange Rate list

As a result of the conversion (conversion of the price from HRK in EUR) in case of payment via Paypal, there is a possibility of a difference in the stated price of the product on www.leco.hr and the amount of the basket collected.

The cost of conversion when converting currency is borne by the customer.

What is Paypal?

Paypal is an electronic commerce (e-commerce) that is a payment intermediary between the buyer and the seller through online means of transfer. One of the biggest benefits of PayPal is that the user does not leave their credit card or bank account number when paying in the web shop and thus significantly reduces the risk of misuse of personal information. For this reason, PayPal is accepted by the user as a secure mediator between the two parties. Link: PayPal Buyer Protection

You can open your online account for free, and you can buy online, transfer money, and receive money over the Internet through your PayPal account. These services for you as a customer are free of charge, and PayPal makes money by charging traders a commission on each transaction.

If you want to open a PayPal account, you need your own email address and credit or debit card. To open your own PayPal account click on this link: Paypal

Payment by payment to the seller's transaction account

For payment from Croatia by payment to the seller's transaction account, payment is made in HRK currency and in this case there is no currency conversion.

If you decide to make a payment on the seller's transaction account, the amount of the order increased for shipping costs will be required by bank transaction, i.e. Payment directly to the seller's account via net banking, bank, post office or other payment channels as in the usual way of paying your bills.

When choosing this payment method, you will get an offer on your e-mail address with all the information you need to deposit, including the account number to which you should deposit the order value.

Payment by Pose

Upon delivery, the buyer pays his order in cash to The courier.

Final review

This final step in the process of internet shopping is the place where the user can view all the details entered on payment options, delivery, basket content, total value and the like, before they finally approve it (this step is considered Pre-contractual notice).

If any of the data is not correctly entered, the user can return to the step where he entered and modify them. After the user has satisfied that all data entered, quantities and products ordered are correct, they select the option "Order". When the order was successfully received by the seller, the "Order successfully received" message is displayed to customer. E-mail with order Details is delivered to the customer's e-mail address. In case an error occurs during the electronic processing of the order, the message "Order unfortunately failed" is displayed to customer. In the above case, the order is not deemed to have been executed.

Account

The account will be sent by email to the customer's address.